Five years ago, Edward Bujold, M.D., transformed his solo family medicine practice, Granite Falls Family Medical Care Center in Granite Falls, N.C., into a patient-centered medical home. This transformation allowed the practice to put quality front and center and focus on streamlining operations.
As a result, the practice was able to increase net revenue and expand the level of services offered. An expanded care team and improved technology allow the practice to serve more patients, provide higher-quality care and deliver better health outcomes.
The practice has seen a dramatic reduction in hospital admission rates among their patients—a stunning 80 percent during the five-year period—and contributing to the closing of a community hospital.