Mental Health and Primary Care Providers Partner to Treat High-Risk Patients—Family Preservation Services of North Carolina

Managing patients with both mental disorders and chronic diseases can be difficult especially when the medical and mental health systems are largely separate.

That's why Family Preservation Services of North Carolina (FPS) established a co-location project with selected primary care physicians to better integrate behavioral health and primary care. Physicians participating in the project refer patients to FPS, which then works with patients on-site and handles all follow-up and insurance claims. They also evaluate each patient for therapy needs and coordinate follow up with the primary care physician.

The coordination of services, shared location and ongoing communication helped to reduce challenges of getting patients to multiple providers and has improved care for high-risk patients.